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Your passenger feedback
1
Step 1
2
Step 2
3
Step 3
Step 1
Please tell us the name of the school or
other educational establishment travelled to or from?
How do you rate the punctuality of the HATS Group service?
Excellent
Very good
Good
Satisfactory
Poor
Are HATS Group staff that collect / drop off Caring?
Excellent
Very good
Good
Satisfactory
Poor
Are HATS Group staff that collect / drop off Professional?
Excellent
Very Good
Good
Satisfactory
Poor
Do HATS Group staff that collect / drop off listen to any concerns you may have?
Excellent
Very good
Good
Satisfactory
Poor
Continue to next step
Step 2
How was the suitability of the vehicles that HATS Group provide?
Excellent
Very good
Good
Satisfactory
Poor
How was the cleanliness of the vehicles that HATS Group provide?
Excellent
Very good
Good
Satisfactory
Poor
How was the communication(s) between you, HATS Group and your school?
Excellent
Very good
Good
Satisfactory
Poor
How was the overall level of Service that The HATS Group provides?
Excellent
Very good
Good
Satisfactory
Poor
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Continue
Step 3
Do you have any comments or suggestions to improve our service? (Optional)
Can HATS Group contact you about your comments/feedback?
Yes
No
Please confirm you agree with
our privacy policy
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