Your Passenger Feedback
1
Step 1
2
Step 2
3
Step 3
Step 1
How do you rate the punctuality of the HATS GROUP service
Excellent
Very Good
Good
Satisfactory
Poor
Are HATS GROUP staff that collect/drop-off caring?
Excellent
Very Good
Good
Satisfactory
Poor
Are HATS GROUP staff that collect/drop-off professional?
Excellent
Very Good
Good
Satisfactory
Poor
Do HATS GROUP staff that collect/drop-off listen to any concerns you may have?
Excellent
Very Good
Good
Satisfactory
Poor
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Step 2
How was the suitability of the vehicles that HATS GROUP provide?
Excellent
Very Good
Good
Satisfactory
Poor
How was the cleanliness of the vehicles that HATS GROUP provide?
Excellent
Very Good
Good
Satisfactory
Poor
How was the communication(s) between you, HATS GROUP and your school?
Excellent
Very Good
Good
Satisfactory
Poor
How was the overall level of service that the HATS GROUP provides?
Excellent
Very Good
Good
Satisfactory
Poor
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Step 3
Do you have any comments or suggestions to improve our service? (OPTIONAL)
Can HATS GROUP contact you about your comments/feedback?
Yes
No
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